❇️ Specificity:

Focuses on clear and detailed design elements.

Even if the ingredients are identical, a remedy for "back pain" can be more effective than a generic painkiller.

Specific actions and solutions feel "designed-for-purpose", and the psychological effect can enhance the more 'real' benefits. 

In medicine, it's similar to the very real benefits of a placebo.

But it's also true for digital products. Specific actions can feel better, more satisfying and more intentional.

✅ Input quality
  • By asking more specific questions, with context, you can usually collect better data.

✅ Anxiety
  • You can reduce the anxiety of taking an action, by being more specific with what will (and will not) happen.

  • e.g., a button label of "Pay £3.30 today" creates less anxiety than "Make payment".

✅ Attention & interest
  • When labelling CTAs, the more specific you are, generally, the more comfortable the user will be in taking that action.